POP Online

Customer Service Training
 

Customer Service Training

Our Customer Service Training Courses – which we offer throughout South Africa – will:

  • Ensure that all employees in your organisation focus on being service champions
  • Build customer satisfaction, loyalty and retention
  • Increase bottom line results


We offer 4 different Customer Service Training courses. For in-house courses, we also customize them to your specific needs.

Please click on the applicable Customer Service Training course for your region

Customer Service Training for Industries (Service Excellence)

Customer Service Training and Telephone Etiquette

Customer Service Training and Sales Training

Customer Service Training – Management Level Training

“A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.” ~ Mahatma Gandhi























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