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Root Cause Analysis Training and Problem Solving Training

This 2-day Root Cause Analysis Training and Problem Solving Training course is offered throughout South Africa
– Cape Town, Durban, East London, Johannesburg, Port Elizabeth –

Please note:
We also offer customizable 1-day Problem Solving Training programmes.
Please contact us for more info.
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Root Cause Analysis Training

and Problem Solving Training


This Root Cause Analysis Training and Problem Solving Training

is suitable for all employees

Course Duration: 2 days NQF LEVEL: 4
Course Objective:
This Root Cause Analysis Training and Problem Solving Training course – which is run throughout South Africa – is designed for individuals and teams responsible for:

        ✓    Identifying and tackling problems promptly and efficiently
        ✓    Conducting root-cause analysis
        ✓    Implementing and monitoring solutions
        ✓    Utilizing sound judgement in making decisions
        ✓    Developing innovative solutions and ideas
Course content and outcomes:
 

Through this Root Cause Analysis Training and Problem Solving Training Course, delegates will gain understanding and work through practical workplace applications of:

  • The fundamentals of problem solving

    •    Why it is important to differentiate between problem solving and decision making
    •    Handling routine problems and complex problems
    •    The importance of attitude in problem solving
    •    Positive thinking and positive assertion in problem solving

  • Root-cause analysis in problem solving, including:
    •    Five why’s
    •    The 8 Discipline Problem Solving Model
    •    Cause and effect analysis (Fishbone diagram)

  • Whole brain thinking in problem solving
    •    Brainstorming and mind mapping
    •    Lateral thinking
    •    The 80/20 effort principle

  • Problem detection and prevention
    •    Kaizen / Continuous improvement
    •    Learning from mistakes made
    •    Poka Yoke (make it “mistake-proof”)
    •    The 5S Problem Prevention Model:
          –   Stop, Speak, Space, Sort, Sequence

  • Critical thinking and decision making skills

Click here to view our publicly scheduled
Root Cause Analysis Training and Problem Solving Training courses.

   To enrol delegates on this Root Cause Analysis Training and Problem Solving Training course,
click on the link below:

pdf image - Root Cause Analysis Training and Problem Solving Training

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