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Supervisory Skills Training / Supervisor Training

This Supervisory Skills Training is offered throughout South Africa
– Cape Town, Durban, East London, Johannesburg, Port Elizabeth –

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Supervisory Skills Training


Suitable for:
Supervisors, Team Leaders, First Line Managers

Course Duration: 4 days NQF LEVEL: 4
Course Objective:

Taking on the challenges of switching from a “hands on the work” employee, to managing and leading your peers can be highly stressful – especially if you don’t have all the knowledge and skills.

Through this Supervisory Skills Training course – which we offer throughout South Africa – delegates will gain a solid grounding in all the supervisory and line-management competencies.

Course content and outcomes:
 
Through this Supervisory Skills Training Course, delegates will learn:

  • The transition from worker to leader
  •       •   Common mistakes to avoid

Supervisory Skills Training
  • The cornerstones of supervision, management and leadership
  •       •   Competence, Confidence, Fairness, Trust, Respect

  • Critical interactive competencies:
  •       •   Communication
          •   Planning
          •   Delegation
          •   Effective Meetings
          •   Time Management
          •   Handling Interruptions

  • Determining direction, objectives and goals
  •       •   Ensuring alignment with the organisation’s vision, mission and objectives

  • Creating order and structure
  •       •   Organising
          •   Allocating work and role clarification

  • Designing and leading teams
  • Recruiting, orienting and inducting
  • Ensuring delivery:
  •       •   Root-cause analysis, problem solving and decision making
          •   Efficient reporting

  • Building morale and capability:
  •       •   Teamwork, coaching and guiding

  • Managing performance:
  •       •   Effective planning, coaching, guiding and reviewing

   To enrol delegates on this Supervisory Skills Training Course, click on the link below:

 


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