- Introduction to Change Management
• Personal behaviour styles – and our natural reaction to change
• How our brains function – and the implications for change management
• Change Management: Letting go of the old
• Understand why people resist change
• The change curve, and its effect on individual and team performance
• Understand the principles of how best to manage the transitions through change
- The role of the change management committee in an organisation
• Management misconceptions about how to handle change
• Types of loss employees experience during periods of major changes
• The phases of transition through change
• Essential principles change management leaders should apply for change management
• Building trust in the face of change – The C~A~R~E~ING Trust Model
- The role of the change management committee in the preparation, communication, implementation and enforcement of change
• The 6 Phases Model for Effective Change Management
o Analysis of the envisioned change: SWOT
o Motivating change
o Creating the vision of change
o Developing political support, and ensuring the effectiveness of the change sponsor and change agents
o Managing the transitions of change
o Sustaining momentum
- Reflecting on other change management models: Kotter, McKinsey 7-S, ADKAR, Kubler-Ross
- Dealing with resistance to change
• Group work using the 6 Phases Model for Effective Change Management
- Identifying change management initiatives
• Group work using the 6 Phases Model for Effective Change Management
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