- Become aware of six dangerous myths about stress
- Identify your personality type and your susceptibility to deal with stressful situations
- Gain a greater understanding of the prevalence of pressure – and stress in our lives
- Understand the difference between stress, pressure, eustress and distress
- Understand the 4-stage stress model, and the acute / chronic nature of stress
- Realize the chemical effects of stress on the body’s organs – and how big a deal it is!
- Be better able to recognise and monitor the effects of stress in self and others
- Cushioning techniques (breathing drills, eating habits, exercise) to help you manage stress
Adapting to Change
- Living life in the comfort zone – why challenge yourself?
- Develop a willingness to move from comfort zones, and
- Face up to perceived discomforts in order not to stagnate
- Understand why people resist change
- Acquire skills to overcome instinctive resistance to change
- Realize the importance of developing resilience – the key to thriving through change
- Understand the processes of transition through change and be able to identify the signs of the various stages
- Become aware of your dominant style of reaction to change and gain a willingness to adapt that style to embrace change
- Understand good change management processes – in order to support the organisation in implementing and driving through change
- Be willing and able to be open and provide constructive feedback throughout change processes
- Assume personal accountability through change
Building Support through Teamwork
- The value of building High Performance Teams
- Assessing your team against the characteristics of High-Performance Teams
- Communication – the glue that holds it all together
- The processes and principles of effective communication
- The importance of tone and body language
- Active listening and empathy
- Best practices on communications and building relationships
- Building Trust in and between teams
- Collaboration within and across teams
- Assume personal accountability through change
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