Managing Change and Workplace Stress Training,
– including Building Morale through Teamwork –

This Managing Change and Workplace Stress Training is offered throughout South Africa
– Cape Town, Durban, Johannesburg, Port Elizabeth –

We now offer this Managing Change and Workplace Stress Training,
and all our training courses as Virtual Training / Remote Training,
to meet your unique needs arising from the COVID-19 Corona Virus epidemic.

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Managing Change and Workplace Stress Training

– including Building Morale through Teamwork –

Managing Change and Workplace Stress Training

This Managing Change and Workplace Stress Training is:
Suitable for General Staff, Supervisors and Team Leaders, Specialists


Course Duration: Three 4-hour sessions (i.e 3 half days)

Course Objective:

As we all begin to emerge from the lockdown, all employees are having to adapt to massive changes, and deal with major stressors.

This Managing Change and Workplace Stress Training is designed to assist managers and leaders to empathise and mentor staff to pro-actively deal with these changes and stressors, both in their work and personal lives, and succeed by working together as teams in dynamic and high impact situations.

Course content and outcomes:

Through this Managing Change and Workplace Stress Training, delegates will learn:

Stress and Stressor Management

The 4 essential components of managing organisational stress and stressors
Become aware of six dangerous myths about stress
Identify employees’ personality types and their susceptibility to deal with stressful situations
Gain a greater understanding of the prevalence of pressure – and stress in the workplace
Understand the difference between stress, pressure, eustress and distress
Understand the 4-stage stress model, and the acute / chronic nature of stress
Realize the chemical effects of stress on the body’s organs – and how big a deal it is!
Be better able to recognise and monitor the effects of stress in self and others
Cushioning techniques (breathing drills, eating habits, exercise) to help you manage stress
Applying the 4 components of managing organisational stress and stressors in your workplace

Managing Change

Understand why people resist change
The change curve, and its effect on individual and team performance
Understand the principles of how best to manage the transitions through change
Management misconceptions about how to handle change
Types of loss employees experience during periods of major changes
The phases of transition through change
Essential principle leaders should apply for effective change management
How to ensure empathy and trust in the process of implementing change

The speed of Trust
The Caring Model of Trust

The POP Tool for Managing Change: 5 Phases Model for Effective Change Management

Motivating change
Creating a vision for change
Developing political support, and ensuring the effectiveness of the change sponsor and change agents
Managing the transition of change/li>
Sustaining momentum

Building Morale through Teamwork

The value of building High Performance Teams
Assessing your teams against the characteristics of High-Performance Teams
Communication as managers and leaders – the glue that holds it all together

The processes and principles of effective communication
The importance of tone and body language
Active listening and empathy
Best practices on communications and building relationships

Building Trust – and rebuilding Trust after a breach of Trust
Collaboration within and across teams
Assume personal accountability as managers and leaders through the change processes