Middle Management Training
Effective Leadership and Management
This Effective Leadership and Management Training is offered throughout South Africa
– Cape Town, Durban, Johannesburg, Port Elizabeth –
We now offer this programme, and all our training courses as Virtual Training,
to meet your unique needs arising from the COVID-19 Corona Virus epidemic
Middle Management Training
Effective Leadership and Management
Course Duration: 3 days
NQF Level: 5
Course Objective:
This Effective Leadership and Management training programme – which we run publicly and in-house throughout South Africa – is aligned to Unit Standard 120300.
It is designed for middle managers and supervisors to:
✓ Build their managerial competencies
✓ Improve their interactive skills
✓ Increase their confidence and skills in delegating
✓ Lead their teams more effectively
Course content and outcomes:
Through this Effective Leadership and Management Course, delegates will learn:
- Management and leadership – how do they differ?
- Understanding different leadership styles – and when to apply them
- Key competencies for leadership and relationship building
- Trust – what it is, and how important it is in the workplace
- Building a culture that values diversity
- Determining direction, objectives and goals
- Ensuring alignment with the organisation’s vision, mission and objectives
- Creating order and structure
- Organising
- Allocating work and role clarification
- Recruiting, orienting and inducting
- Ensuring delivery
- Root-cause analysis and problem solving
- Decision making
- Efficient reporting
- Building morale and capability
- Teamwork, coaching and guiding
- Managing performance
- Effective planning, coaching, guiding and reviewing
- Conflict handling skills
- Thomas Kilman Conflict Modes
- The “Third Side” perspective