This letter bears reference to my dealing with POP Training and Consulting as a preferred provider for soft skills training at our company, and also to Ron Scherer as the facilitator. We have been running various courses since December 2018 with POP, including: o Employment Equity Training o Problem Solving and Root Cause Analysis o Shop Stewards Training I have always found my dealing with POP training and Consulting professional. The pre-training process is well managed with quoting and invoicing done in a timeous manner. They have always been accommodating to our complicated schedule and have made an effort to understand our business and the challenges that we face. By doing this they have also been able to correctly advise the type of training interventions needed. Post training support to learners is made available. Feedback and assessments on assignments is encouraging and positive to encourage a continuous learning journey. Ron is an energetic facilitator with a wealth of knowledge form his time spent in large corporate enterprises. He has the ability to create a comfortable learning environment and learners are able to participate freely in class. There are great activities built into the training to encourage team building and co-operation between learners. Ron is professional and understands the nuances of diversity and inclusion to be shown in the work force and this is manifested in the training. He has a good feeling of the group dynamics and the learners can feel he has a real passion for learning and development. Ron is open, positive with a great sense of humour. His training sessions are really enjoyed by the learners and we get good feedback.

I have had the privilege of working with POP Training and Consulting as a training provider since 2012. Pop Training and Consulting has been conducting training for us on an annual basis. This is an on-going business relationship and it is with great pleasure that I wish to recommend this company to any prospecting client. We have always had excellent service from Pop Training and Consulting, especially in the area of flexibility in working with us to accommodate our operational demands. From a training evaluation perspective, they ensure that from registration to certification, the client is involved and that we can ensure our return on investment. They have delivered various programmes for us including but not limited to Shop Steward Training, Employment Equity, Skills Development and High Performance teams. They offer the full offering of services that ensures our employees meet the ever-changing environment. I would highly recommend them as a provider.

This letter serves to confirm POP Training & Consulting has done the following training for us: Employment Equity: 7 June 2019 Problem Solving: 20 – 21 September 2018 Shop Steward Training: 22 – 23 March 2016 Shop Steward Training: 17 – 18 March 2016 Shop Steward Training: 9 – 10 March 2016 Diversity Training: 16 November 2015 The feedback from all delegates has always been positive about all the courses. They enjoy Ron’s interaction and engagement. As a company we have been using POP Training and Consulting since 2015 as they provide quality training and a wonderful service.

Hi Ron, For you to know, I am almost there at doubling my salary. When I started the training with you in September (2019) I was the Sales Supervisor. In November 2019, I became the Sales Superintendent and now I am the Area Sales Channel Manager (March 2020). Thank you for your motivating and energetic approach in all you do. It surely spreads off on all around you. Next step will be regional or national manager. Watch this space. From a delegate on one of our Skills Programme, which included: • Emotional Intelligence – 3 days (Unit Standard 252031) • Managing Discipline and Poor Performance – 2 days (Unit Standard 11286) • Chairing Disciplinary Hearings – 2 days (Unit Standard 255514) • Building high performance teams – 2 days (Unit Standard 252037)