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Adapting to Change
Assertiveness
Call Centre Training
Change Management
Communication Skills for Managers and Supervisors
Competency-based Recruitment and Selection
Conflict Management
Conflict Resolution
Conflict, Stress and Change Management
Contact Center Trainig
Customer Service Training for Managers
Customer Service and Sales
Customer Service and Telephone Etiquette
Customer Service Excellence – Build the Value Chain
Disability Awareness
Disciplinaries – Supervisor Level
Disciplinaries – Managing Informal Discipline & Initiating
Disciplinaries – Initiating & Chairing Disciplinary Hearings
Disciplinaries – All Disciplinary Processes (3 days)
Diversity & Discrimination Awareness – for all employees
Diversity Management – for EE Committees & Management
100-day Employee Induction Training
Employee Work Readiness
Employment Equity
Employment Equity Committee Training – incl. Skills Development
Interpersonal Skills for Managers and Supervisors
Labour Law
Leadership – Leadership and Management for Middle Managers
Leadership – Transformation Leadership
Middle Management Training
100-day Onboarding and Induction Design Training
Problem Solving
Root Cause Analysis
Sales, Telesales and Customer Service
Scenario Planning
Shop Steward Generic Training – 3 days
Shop Stewards Generic Training – 5 days
Strategic Thinking
Stress Management
Supervisory Skills
Team Building
Team Building – Building High Performance Teams
Time Management
Transformation and Change Management
Menu
All Online Courses
All Change Management Courses
All Communication Skills Courses
All Customer Service Courses
All General Staff Courses
All Labour Law Courses
All Leadership and Management Courses
All Shop Steward Courses
All Supervisor Courses
Adapting to Change
Assertiveness
Call Centre Training
Change Management
Communication Skills for Managers and Supervisors
Competency-based Recruitment and Selection
Conflict Management
Conflict Resolution
Conflict, Stress and Change Management
Contact Center Trainig
Customer Service Training for Managers
Customer Service and Sales
Customer Service and Telephone Etiquette
Customer Service Excellence – Build the Value Chain
Disability Awareness
Disciplinaries – Supervisor Level
Disciplinaries – Managing Informal Discipline & Initiating
Disciplinaries – Initiating & Chairing Disciplinary Hearings
Disciplinaries – All Disciplinary Processes (3 days)
Diversity & Discrimination Awareness – for all employees
Diversity Management – for EE Committees & Management
100-day Employee Induction Training
Employee Work Readiness
Employment Equity
Employment Equity Committee Training – incl. Skills Development
Interpersonal Skills for Managers and Supervisors
Labour Law
Leadership – Leadership and Management for Middle Managers
Leadership – Transformation Leadership
Middle Management Training
100-day Onboarding and Induction Design Training
Problem Solving
Root Cause Analysis
Sales, Telesales and Customer Service
Scenario Planning
Shop Steward Generic Training – 3 days
Shop Stewards Generic Training – 5 days
Strategic Thinking
Stress Management
Supervisory Skills
Team Building
Team Building – Building High Performance Teams
Time Management
Transformation and Change Management
