Performance Management Training
for "Performance On Purpose"
Our courses and workshops relating to:
Performance Management Training (2 days),
Managing All Disciplinary Processes (3 days),
Instilling Workplace Discipline and Managing Poor Performance (2 days),
Initiating Disciplinary Hearings and Chairing Disciplinary Hearings (2 days),
and Handling Non-Dismissible Offenses (1 day),
are offered throughout South Africa.
Please click on the relevant course that meets your requirements
- Discipline in the workplace – Managing all Disciplinary Processes: a 3-day course Note: This is our most popular Disciplinary course, covering all aspects of disciplinary processes in the workplace. This course includes:- Managing Poor Performance, Managing Informal Discipline (Counsellings, Verbal Warnings, Written Warnings, Final Written Warnings), Initiating Disciplinary Hearings, and Chairing Disciplinary Hearings.
Performance Management Training
This Performance Management Training course
– which includes all 5 stages of performance management –
is offered throughout South Africa as
In-house, Public and Online Training
Performance Management Training
Managers, Supervisors and Team Leaders
Course Duration: 2 days
NQF Level: 4
Course Objective:
This Performance Management Training Programme is designed to ensure that all managers, supervisors and team leaders are competent to apply all 5 stages of Performance Management for individuals as well as teams:
✓ Stage 1: Laying the foundation – Determining direction, objectives and goals
✓ Stage 2: Performance planning – setting all employees up for success
✓ Stage 3: Performance coaching – nurturing, guiding, and leading to new heights
✓ Stage 4: Performance reviewing – jointly focusing on results and the best way forward
✓ Stage 5: Performance enhancing – developing employees to their full capability
the following Unit Standards:
Unit Standard 252034: Monitor and evaluate team members against performance standards
Course content and outcomes:
- What is Performance Management?
- Common misconceptions of what performance management is
- Best practices – seting employees up for success, and holding them accountable early
- Discussion and reviewing the performance processes within your organisation
- Undersanding your KPI / Objective setting and monitoring documents, and all processes
- Getting started: Determining direction, objectives and goals
- Identifying goals and objectives of your unit / department / team
- Ensuring alignment with the organisation’s structure, vision, mission, goals and objectives
- Creating order and structure through organising and role clarification
- Allocating work, equipment and tasks
- Designing teams
- Creating focus & accountability through performance planning & performance management
- Performance planning – setting all employees up for success
- Ensuring that every employee is in the job that he / she can do best
- Giving all employees clear purpose and direction
- Providing the tools, equipment and information necessary to excel in the job
- Ensuring that every employee is fully competent, and planning all necessary training
- Measuring key performance areas against organizational standards
- What are KPIs?
- Individual KPI’s
- Team KPI’s
- Tracking your individal employees’ Key Performance Indicators
- Tracking your team’s Key Performance Indicators
- Performance coaching – nurturing, guiding, and leading to new heights
- Building in self-assessment mechanisms – for the team and every employee
- Providing regular informal feedback about progress
- Catching employees doing things right
- Giving praise and recognition to employees and teams for accomplishments along the way
- Managing Poor Performance
- Addressing sub-standard performance issues: Implementing corrective actions to redirect activities toward achieving the goals
- Differentiating between poor performance issues and misconduct issues, and the correct procedures to apply
- Developing and using a Performance Improvement Plan
- Template of a Performance Improvement Plan
- Following up on Performance Improvement Plans
- Performance reviewing – jointly focusing on results and the best way forward
- Holding formal meetings with your team to review progress (ideally once / quarter)
- Together evaluating the results to-date
- Reviewing and realigning objectives and goals for the next quarter
- Best practices for team performance reviews
- Best practices for individual performance reviews
- What great managers and leaders do
- Performance enhancing – developing employees to their full capability
- The Individual Development Plan Meeting
- Coaching, nurturing, mentoring and sponsoring your employees
- Managing your own development plan
Contact us on 074 074 044
or
Send us an email to info@poponline.co.za
or
Click on the link below to register delegates now