Root Cause Analysis Training
This 2-day Root Cause Analysis Training course, which includes Problem Solving,
is offered throughout South Africa as In-house, Public and Online Training
is offered throughout South Africa as In-house, Public and Online Training
Root Cause Analysis Training
– Including Problem Solving Training –
Suitable for all employees
Course Duration: 2 days
NQF Level: 4
Course Objective:
This Problem Solving and Root Cause Analysis Training is designed for individuals and teams responsible for:
✓ Identifying and tackling problems promptly and efficiently
✓ Conducting root-cause analysis
✓ Implementing and monitoring solutions
✓ Utilizing sound judgement in making decisions
✓ Developing innovative solutions and ideas
Course content and outcomes:
Through this Problem Solving and Root Cause Analysis Training, delegates will gain understanding and work through practical workplace applications of:
- The fundamentals of problem solving
- Why it is important to differentiate between problem solving and decision making
- Handling routine problems and complex problems
- The importance of attitude in problem solving
- Positive thinking and positive assertion in problem solving
- Root-cause analysis in problem solving, including:
- Five why’s
- The 8 Discipline Problem Solving Model
- Cause and effect analysis (Fishbone diagram)
- Whole brain thinking in problem solving
- Brainstorming and mind mapping
- Lateral thinking
- The 80/20 effort principle
- Problem detection and prevention
- Kaizen / Continuous improvement
- Learning from mistakes made
- Poka Yoke (make it “mistake-proof”)
- The 5S Problem Prevention Model:
– Stop, Speak, Space, Sort, Sequence
- Critical thinking and decision making skills
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To enrol delegates on this training,
click on the link below