Supervisory Skills Training / Supervisor Training

Taking on the challenges of switching from a “hands on the work” employee, to managing and leading your peers can be highly stressful – especially if you don’t have all the knowledge and skills.

Through this Supervisory Skills Training course – which we offer throughout South Africa – delegates will gain a solid grounding in all the supervisory and line-management competencies.

• The transition from worker to leader

      •   Common mistakes to avoid

• The cornerstones of supervision, management and leadership

      •   Competence, Confidence, Fairness, Trust, Respect

• Critical interactive competencies:

      •   Communication
      •   Planning
      •   Delegation
      •   Effective Meetings
      •   Time Management
      •   Handling Interruptions

• Determining direction, objectives and goals

      •   Ensuring alignment with the organisation’s vision, mission and objectives

• Creating order and structure

      •   Organising
      •   Allocating work and role clarification

• Designing and leading teams

• Recruiting, orienting and inducting

• Ensuring delivery:

      •   Root-cause analysis, problem solving and decision making
      •   Efficient reporting

• Building morale and capability:

      •   Teamwork, coaching and guiding

• Managing performance:

      •   Effective planning, coaching, guiding and reviewing

   To enrol delegates on this Supervisory Skills Training Course, click on the link below: