Problem Solving Training
Includes Problem Solving and Root Cause Analysis
Elevate your skills with our comprehensive Problem Solving and Root Cause Analysis Training Course.
Learn to effectively identify, analyze, and resolve complex issues.
driving continuous improvement and strategic growth.
Unlock your potential for innovative thinking
and confident decision-making today.
This 2-day Problem Solving and Root Cause Analysis Training course
is offered throughout South Africa as In-house, Public and Online Training
Problem Solving and Root Cause Analysis Training
Course Duration: 2 days
NQF Level: 4
Course Objective:
This Problem Solving Training course is designed for individuals and teams responsible for:
✓ Identifying and tackling problems promptly and efficiently
✓ Conducting root-cause analysis
✓ Implementing and monitoring solutions
✓ Utilizing sound judgement in making decisions
✓ Developing innovative solutions and ideas
Course content and outcomes:
Through this Problem Solving Training Course – which includes Root Cause Analysis training, delegates will gain understanding and work through practical workplace applications of:
- The fundamentals of problem solving
- Why it is important to differentiate between problem solving and decision making
- Handling routine problems and complex problems
- The importance of attitude in problem solving
- Positive thinking and positive assertion in problem solving
- Root-cause analysis in problem solving, including:
- Five why’s
- The 8 Discipline Problem Solving Model
- Cause and effect analysis (Fishbone diagram)
- Whole brain thinking in problem solving
- Brainstorming and mind mapping
- Lateral thinking
- The 80/20 effort principle
- Problem detection and prevention
- Kaizen / Continuous improvement
- Learning from mistakes made
- Poka Yoke (make it “mistake-proof”)
- The 5S Problem Prevention Model:
– Stop, Speak, Space, Sort, Sequence
- Critical thinking and decision making skills
Click to view all our In-house, Public and Online Training Courses
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Contact us on 074 074 0444
or
Send us an email to info@poponline.co.za
or
Click on the link below to register delegates now