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Problem Solving Training Course

Problem Solving and Root Cause Analysis Training

Problem Solving Training
This Problem Solving Training Course – which includes Root Cause Analysis,
is offered throughout South Africa as In-house, Public and Online Training
Elevate your skills with our comprehensive Problem Solving Training Course. Learn to effectively identify, analyze, and resolve complex issues. Our program, including Root Cause Analysis, equips individuals and teams with practical techniques for lasting solutions, driving continuous improvement and strategic growth. Unlock your potential for innovative thinking and confident decision-making today.

Problem Solving Training
– Including Root Cause Analysis Training –

Suitable for all employees

Course Duration: 2 days

NQF Level: 4

Course Objective:

This Problem Solving Training course is designed for individuals and teams responsible for:

✓ Identifying and tackling problems promptly and efficiently
✓ Conducting root-cause analysis
✓ Implementing and monitoring solutions
✓ Utilizing sound judgement in making decisions
✓ Developing innovative solutions and ideas

Course content and outcomes:

Through this Problem Solving Training Course – which includes Root Cause Analysis training, delegates will gain understanding and work through practical workplace applications of:

  • The fundamentals of problem solving Problem Solving Training
    • Why it is important to differentiate between problem solving and decision making
    • Handling routine problems and complex problems
    • The importance of attitude in problem solving
    • Positive thinking and positive assertion in problem solving
  • Root-cause analysis in problem solving, including:
    • Five why’s
    • The 8 Discipline Problem Solving Model
    • Cause and effect analysis (Fishbone diagram)
  • Whole brain thinking in problem solving
    • Brainstorming and mind mapping
    • Lateral thinking
    • The 80/20 effort principle
  • Problem detection and prevention
    • Kaizen / Continuous improvement
    • Learning from mistakes made
    • Poka Yoke (make it “mistake-proof”)
    • The 5S Problem Prevention Model:
      – Stop, Speak, Space, Sort, Sequence
  • Critical thinking and decision making skills
To enrol delegates on this
Problem Solving Training course,
click on the link below

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